FREQUENTLY ASKED QUESTIONS

Chances are you have a gazillion questions about virtual events. In this FAQ, we’ve answered some of your most frequently asked questions to help you get started with Virtual Hive’s state-of-the-art 3D platform.

1. What is a virtual event?

A virtual event is an event that takes place on a virtual platform. Virtual events include, but are not limited to, trade shows, conferences, fairs, meetings, workshops, and informal gatherings such as a virtual holiday party.

Much like physical events, virtual ones can take place anywhere from a few hours to a few days. Attendees range from businesspeople and educators to students and researchers.  They can also be fair visitors, employees of all levels in an organization, or school kids.

Virtual events, such as virtual conferences, consist of keynote sessions, breakout sessions, exhibitions and much more, and aim to engage with­ audiences online.

2. What can I do in a virtual event?

• Share information and industry insights
• Network with professionals and peers in real-time
• Discuss issues and ideas that focus on a topic of mutual concern
• Access all content on demand whenever and wherever you want
• Browse the full event program, and cherry-pick relevant sessions
• Visit exhibitions stands and engage with stand owners

Attendees log onto a virtual platform on their laptops, tablets, or phones to participate in different activities depending on the scope and type of event. They can gather and share ideas, learn something new, attend workshops, network with clients and business and partners, or attend a virtual party to get to know their colleagues better in an informal setting.

Depending on the event, virtual platforms can provide customized spaces. Customizations include digital banners and branding for sponsors and organizers. Attendees can also create participant avatars to identify themselves and easily navigate interactive displays.

Virtual events do not have a fixed attendee capacity, and platforms can collect data in real time and store them. Post-event, organizers can analyze the collected data to check if business objectives have been met.

3. Do I need to download or install any software to be able to attend the event?

Absolutely not. You don’t need to download or install any software to participate in a Virtual Hive event. All you need is internet access.

4. Are a webcam and microphone required to participate?

A webcam is not a requirement to participate at all. However, some people at the event might reach out to you and request a video chat, in which case a webcam and a microphone might come in handy.

5. How do I log in on the day of the event?

Your login information is the email address and password you provided during registration. To login, simply use those details.

6. Where will the event be held?

All Virtual Hive events are online events, meaning you don’t have to travel to a location to attend the event. You can participate from anywhere in the world – all you need is internet access. The event is accessible from desktop, mobile and tablet.

7. Will I be able to take away information or brochures from the event?

Yes. Like for any physical event, Virtual Hive offers access to all content provided by each exhibitor directly. In addition, you’ll have access to every presentation, discussion etc. that haven been recorded at the virtual event directly in your customized content library.

8. How can I ask questions at a Virtual Conference?

There are several ways you can interact with exhibitors, presenters, and attendees:

• 1:1 video chat with other participants or stand owners
• Group chat
• Live Q&A during or after sessions

9. How do I set up a virtual event?

If you’ve settled on an objective for your conference, all you have to do is choose the right virtual event platform and get started. It’s quick, easy, and hassle-free.

As the event organizer, you’ll get an introduction to the platform by our dedicated Virtual Hive onboarding team and within minutes, you’ll be ready to roll. Every step is easy and intuitive, and if you have any questions, we’re ready to answer any and all of them.

10. How easy is to adjust content to the platform?

It’s easy and intuitive to change and adjust content to the platform. As an event admin, you’ll have full access to setting up your content as you please.

You’ll be able to set up live streaming and upload content like videos, images, and PDF and MS files) directly to the platform. You can also link to external sources like Vimeo, YouTube and many more, and even to your own corporate servers and cloud solutions managing the user access rights.

11. Which types of file formats are supported by the platform?

The Virtual Hive platform is flexible and supports all standard file formats. It’s possible to either upload documents and videos, or set up links and embed codes.

According to our company policies, we’re only allowed to use Microsoft Teams for our internal meetings. Can Teams be used inside the platform?

Yes. It’s easy to execute, plan and schedule Teams meetings inside the Virtual Hive platform. All you need is the meeting link to the specific meeting or set it up in the planned program to arrange for signups of relevant participants.

12. Would it be possible to access the Virtual Hive Platform using a company login?

Yes. As an additional service, we offer integration of the platform registration and login to company’s Active Directory.

We also offer open API to integrate almost any third-party registration system or solution.

13. Is a multi-language feature available?

Yes. The platform is multi-language compatible. This means that as a Virtual Hive admin, you’ll be able to add any language to the platform. We also offer multi-language real-time translation of your event through our language expert partners.

14. We’ve seen 5 breakout rooms – is it possible to add more?

The standard platform comes with a fixed set of scenes just like at a real venue. You’ll find a reception, a lobby, a main stage, breakout rooms, an exhibition hall, etc.

Choosing a virtual platform, your imagination can run freely the imagination sets the boundaries for the variables. And we offer as a standard workshop room, Academy, Roundtables, One on one, and even 3D replica of a production environment.

Couldn’t find what you’re looking for?

If you have any questions that weren’t answered above, click here to get in touch with a Virtual Hive team member.