Virtual Hive's Blog

No Company Stands Out in Customer Meetings

Written by Thor Tophøj | Apr 15, 2024 10:05:35 AM

 

Despite their convenience and potential, digital meetings lack the investment needed to enhance their value, ROI, and user experience. Aspects such as visual appeal, brand consistency, interactivity, and informative data that could significantly improve these interactions are neglected.

Research shows that people form a first impression in as little as 50 milliseconds, emphasising the importance of visual appeal in digital environments (CXL). This swift judgment underscores the need for digital meetings to go beyond basic functionality, incorporating visually appealing and brand-consistent elements to create engaging and memorable experiences.

 

Companies overlook the chance to professionally engage stakeholders digitally, opting for basic slides and video calls, that fall short visually compared to their websites or live events.

 

 

The Status Quo: A Comfort Zone of Underinvestment

Digital meetings have become a staple, yet they often mirror the minimum viable product of what they could achieve. The question arises: Are we merely replicating the physical meeting environment online without harnessing the full spectrum of digital capabilities at our disposal?

 



 

 

Visual Appeal and Brand Consistency

Visual appeal and brand consistency are not just about asthetics; they are about creating an environment that fosters connection and engagement. When brand identity and user experience can significantly impact engagement levels, why do so many digital meetings fail to incorporate these critical elements? It is because we underestimate their value and overlook the potential they have to create more immersive and memorable meeting experiences.

 

Digital meetings fall short in both visual appeal, interactivity, and engagement, suffering from one-way formats that hinder insightful data gathering, brand alignment, and sharing content around crucial events.

 

 

The Untapped Potential

The integration of interactive tools in digital meetings, such as live chat, breakout rooms, and polls, encourages greater participation from attendees, yet this potential often goes untapped (Video Conferencing Software). Why do we hold back from integrating these elements? Is it a lack of awareness, resources, and the misconception that these features complicate the digital experience rather than enrich it.

 

The Overlooked Treasure

The ability to gather and analyse data in real-time during digital meetings presents an unparalleled opportunity to enhance decision-making, personalise experiences, and measure effectiveness. Yet, this data is frequently overlooked. What prevents us from leveraging this data to its fullest potential? It is the daunting prospect of data analysis and a gap in recognising the strategic value of real-time insights.

Are we truly maximising the potential of our digital meetings? Do we actively do something that enhances meeting value, content ROI, and user experience? Companies will move beyond merely replicating the physical world online. The question is, are you ready to make that leap?

 

 

My company, Virtual Hive, enhances your current videoconferencing solution. For instance, we have upgraded Teams & Zoom to elevate webinars, kickoffs, and town hall meetings with a branded universe. At the start of the new year, we will launch the world's first 100% virtual job centre for municipalities, aimed at helping the unemployed find jobs more quickly (it's designed specifically for Danish municipalities, hence the article's language).

If your company is in search of a platform for meeting experiences, or requires a bespoke, virtual event, or a constant content hub, please do not hesitate to reach out.

Thanks for reading.