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What the FAQ


What is a virtual experience platform?

A virtual experience platform is an online platform that facilitates immersive and interactive experiences, enabling effective knowledge sharing, networking, and collaboration in a virtual environment. Learn more about how it works here. 

How does a virtual experience platform work?

A virtual experience platform utilises advanced technologies to create virtual spaces where attendees can engage in various activities such as attending virtual events, participating in live sessions, accessing on-demand content, networking with other participants, and interacting with exhibitors or sponsors. See more about how it works here. 

What are the benefits of using a virtual experience platform for knowledge sharing?

Using a virtual experience platform for knowledge sharing offers several advantages, including global accessibility, cost-effectiveness, flexibility in scheduling and attending events, personalised learning experiences, enhanced networking opportunities, and the ability to access a diverse range of content. See the benefits of using an integrated virtual platform for meetings. 

Can I host my own knowledge sharing events on a virtual experience platform?

Yes, absolutely! A virtual experience platform empowers you to host your own knowledge sharing events. You can create and manage your event program, invite speakers, facilitate interactive sessions, and engage with participants, all within the virtual environment. To further understand how the platform is structured and its technical capabilities, navigate to this page.

How can I ensure the security and privacy of my knowledge sharing events?

Virtual Hive's experience platform prioritises security and data privacy. We employ robust security measures such as encryption, access controls, and authentication mechanisms to protect sensitive information and ensure a safe environment for your company's knowledge sharing. For instance, for European companies, we can make sure that you're data doesn't leave the EU by providing an alternative to American servers. It is also possible for to host our platform on servers in Mainland China if that is required. Learn more about the platform structure, data privacy, and technologies used.

Can I customise the virtual experience platform to align with my brand?

Yes, Virtual Hive's experience platforms offer customisation options to align with your brand identity. You can incorporate your logo, brand colours, and personalised branding elements throughout the platform, creating a cohesive and immersive experience for attendees. If you need to take it a step further, we can also make a 100% customised environment for you, just as we have done for VELUX and their architectural summit on sustainable buildings or Bayer AG and their internal employee training program. You can see the different breakout scenes here while knowing that you have the possibility to create a customised scene just for your specific needs as well. Contact us to learn more about these opportunities. 

Is technical expertise required to use Virtual Hive's experience platform?

Our virtual experience platform is designed to be user-friendly, even for non-technical users. We provide intuitive interfaces, drag-and-drop features, and comprehensive user guides to ensure a smooth and hassle-free experience for both organisers and attendees. Also, all of our licenses have event support and sparring included as we understand the need for getting the first virtual event off the ground in a succesfull manner. Learn more about our different licenses here. 

How can I measure the success of my knowledge sharing events on a virtual experience platform?

Virtual Hive offer robust analytics and reporting capabilities. You can track attendance, session engagement, content interactions, and participant feedback. These insights help you measure the success of your events, identify areas for improvement, and make data-driven decisions for future knowledge sharing endeavours. Also, through our API and seamless integration, you can ensure data consistency, directly into your CRM, or pulled from your third-party registration tool. 

Can I integrate other tools or platforms with Virtual Hive's platform?

Yes, we offer integrations with various tools and platforms such as video conferencing systems, CRM software, marketing automation tools, and learning management systems. These integrations enhance the functionality and seamless experience of your knowledge sharing events. As part of our license service, we help build the specified integration to ensure you can dedicate your time on what matters most; making superb and engaging content for your event. We usually work with clients that require integrations to Salesforce™️, Microsoft Dynamics™️, Cvent™️, Inteprefy™️, and likewise, but we're eager to help you out on other interesting platforms. Learn more about integrations here.

How can I get started with a virtual experience platform for knowledge sharing?

To get started, simply reach out to our team through our contact form or book a demo directly with our specialists, if you're already determined that virtual knowledge sharing is deemed necessary for your company. We'll guide you through the setup process, provide training and support, and ensure that you have all the resources you need to create impactful and engaging knowledge sharing events on our virtual experience platform.

Can I host both live and pre-recorded sessions? Yes, our virtual experience platform supports both live and pre-recorded sessions, providing flexibility in content delivery and scheduling. You can even have different languages set up depending on your preference for live stream translations and pre-set languages. 
How can I encourage audience interaction and engagement during virtual knowledge sharing events? Our platform offers various interactive features such as live chat, Q&A sessions, polls, and breakout rooms to foster audience engagement and interaction. Learn more about designated breakout rooms and personal programs for each attendee.
Are there networking features available to connect with other attendees? Absolutely! Our platform provides networking features such as virtual lounges, networking sessions, and attendee directories to facilitate connections and networking among participants.
Is there a limit to the number of attendees I can host on the virtual experience platform? Our platform is designed to handle large-scale events with thousands of attendees, ensuring scalability and a seamless experience for both hosts and participants. The upper limit of the number of attending participants depends on the license you choose where extra attendees can be added to fit your specific needs.
Can I integrate third-party applications or tools? Yes, our platform provides the flexibility to integrate various third-party applications and tools, allowing you to enhance the functionality and features of your knowledge sharing events. See more about integrations here.
Can I schedule and manage multiple simultaneous sessions or tracks during an event? Yes! Our platform provides robust scheduling and session management capabilities, allowing you to create and manage multiple simultaneous sessions or tracks, ensuring smooth coordination and seamless transitions between sessions. This is also possible across different time zones as described under personal programs.
Does the platform support simultaneous interpretation or translation for international attendees? Yes, our platform supports simultaneous interpretation or translation services, enabling you to provide language options for international attendees. This helps overcome language barriers and ensures a truly inclusive knowledge sharing experience. You can read more about our multi-language feature here.
Can I export attendee data and analytics for post-event analysis and reporting? Yes, our platform offers comprehensive data export and analytics capabilities. You can easily export attendee data, session statistics, engagement metrics, and other relevant insights to conduct post-event analysis and generate reports. You will get the possibility of a .csv export as well as integrations depending on your CRM system.
Are there options for sponsorship or exhibitor opportunities to generate additional revenue for my events? Yes, our platform offers sponsorship and exhibitor opportunities, allowing you to potentially generate additional revenue for your events. You can showcase sponsors or exhibitors in the exhibition hall, provide dedicated spaces for promotional activities, and offer sponsorship packages. 
Is it possible to integrate live streaming platforms or video conferencing tools into the platform? Absolutely! Our platform supports seamless integration with popular live streaming platforms and video conferencing tools, such as Microsoft Teams™️ and Zoom™️, ensuring smooth and reliable streaming of sessions or interactive video communications. There is also a natively build video solution that works seamlessly inside the platform with the possibility to have 1:1's as well as 1,000's of attendees at the same time.

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If you have any additional questions or need further assistance, please don't hesitate to contact our support or sales team. We're here to help you make the most of your virtual knowledge sharing experience!

Customer Service

Tel: +45 31 14 36 40

Sales Inquiries

Tel: +45 31 14 36 40