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Using Customer Subdomain

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When creating a hive, or universe, in the Virtual Hive platform it will by default be accessible via the URL https://<customer-defined-name>.virtualhive.live, e.g., https://producttour.virtualhive.live. Here ‘Producttour’ is the name defined by the customer.

 

Customer-Defined-Subdomain

A frequently used alternative to the above, is using a subdomain of the customer’s domain as hive URL, which have various benefits. If a customer as an example owns the domain customer.com and wants the hive to accessible under ‘virtual’ the URL can be configured as https://virtual.customer.com. Doing so, requires that Virtual Hive and the customer together completes the process described below:

 

  1. (Customer) Settle on a subdomain.

  2. (Customer) Add a CNAME record in their DNS for the subdomain pointing at the default Hive URL which will be provided by Virtual Hive.

  3. (Virtual Hive) Create a certificate for the subdomain. First step is creating a value for TXT record which will be forwarded to customer for domain verification.

  4. (Customer) For domain verification of subdomain, add a TXT record with name and value provided by Virtual Hive to the root domain.

  5. (Virtual Hive) Completes creating certificate and adds this to the hive.

  6. (Virtual Hive / Customer) Test that typing https://virtual.customer.com in a browser will display the hive landing page.