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Understand What Works

Data & Analytics

Data and CRM integration from Virtual Hive
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Enhanced Event Performance

Enhanced Event Performance

By tracking key metrics such as video plays, downloads, and interactions, companies can gain valuable insights into event performance, enabling data-driven decisions to enhance engagement and effectiveness.

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Seamless CRM Integration

Seamless CRM Integration

Integrating with CRM systems like Microsoft Dynamics and Salesforce allows companies to efficiently manage customer interactions and sales pipelines. This integration maximises the value of customer data, streamlining business processes and improving overall performance.

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Detailed Engagement Analysis

Detailed Engagement Analysis

CSV data export capabilities allow for in-depth analysis of various engagement metrics, including breakout room activity, unique visitors, and click locations. This comprehensive reporting helps identify areas for improvement and optimise future events.

Visitor Statistics

Unlock Powerful Insights

Track video plays, downloads, browse time, chats, meetings, and interactions to enhance event experiences. Analyse unique visitor counts and interaction frequency to tailor your content and strategy.

Data Dashboard in Virtual Hive and how you can undxerstand your meeting and event analytics
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Image-in-Image displaying four different scenarios for a digital meeting or event, all within the very same platform
Data Collection

Make More Informed Decisions

Data is available directly via CMS admin and further data extraction and true API integration (open to 3rd party systems) is possible. It goes without saying that everything has to be GDPR-compliant. 

How the virtual experience platform works-2

 

Data & Analytics

Dashboard, Analytics, CRM-integration, CSV-export, and UTM support

The platform provides tools for in-depth data analysis, seamless system integration, detailed reporting, and effective campaign tracking.

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UTM Support

Gain Valuable Insights
Into Marketing Campaigns

Integrations with external CRM-systems, allow companies to push UTM data to these platforms. This flexibility ensures that marketing data is easily accessible and can be used to enhance customer relationship and marketing automation efforts.

Admin view of how to control UTM parametres in the Virtual Hive platform
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requested via the platform API, with each request limited to a specific time period. Push_ Selected tracking data is pushed to a 3. party API with a given frequency for a specific time period.
Data & Analytics

Comprehensive Event Management Tools

The intuitive data dashboard provides an overview of key metrics like video plays, downloads, browse time, chats, meetings, interactions, and visitor statistics. Quickly assess engagement levels and make data-driven decisions to enhance event effectiveness.

CSV export capabilities allow detailed analysis of engagement metrics, including breakout room activity, video plays, meetings, and unique visitors. Generate custom reports to gain actionable insights and improve event performance.

The platform integrates with Matomo Analytics, prioritising data protection and privacy. This ensures complete control over your data, offering valuable insights into user behaviour while safeguarding user confidentiality.

Seamlessly integrate with CRM systems like Microsoft Dynamics and Salesforce for efficient customer management. Track the effectiveness of online marketing campaigns with UTM support, capturing valuable parameters during the registration process.

Humanise the Experience

Customisable Visitor Fields

API integration allows customisable visitor fields across platform modules, enhancing networking and attendee profiles, even without needing to appear in the registration form.

Navigation & Access_ Targeted Content Delivery
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Use Cases

The Use Case for Your Needs

Data Dashboard

Data Dashboard in Virtual Hive and how you can undxerstand your meeting and event analytics

Our simple data dashboard provides a clear overview of key metrics to help you track and analyse your event's performance. The dashboard displays essential data such as video plays, downloads, average browse time, chats, meetings, overall interactions, and visitor statistics. This intuitive interface allows you to quickly assess engagement levels and make informed, data-driven decisions to enhance your event's effectiveness. For further data extract and more metrics, it is possible to make a CSV export.

CSV Data Export

Our platform offers comprehensive CSV data export capabilities, allowing you to analyse various engagement metrics from your event. These metrics include activity in different breakout rooms, video plays, meetings, unique visitors, number of clicks, unique visitor IDs (if the platform requires login), and the locations of clicks in terms of hotspots. We assist our clients in generating these detailed reports, consulting with you to determine which metrics and reports are most valuable for your specific needs. This personalised approach ensures you receive the most relevant and actionable insights to evaluate and improve your event's performance.

You can request data reports yourself using the Admin application. Under Statistics -> CSV report, you can request various data reports for a specific time interval and receive the data as a CSV attached to an email. Available reports include registered visitors with login times (listing names, emails, registration, and login times), visitor interactions (detailing all clicks performed by individual visitors and including element types like ‘Program,’ ‘Page,’ ‘Gallery,’ etc.), visitor interactions with the Content Library (providing a detailed report on Content Library usage), and visitor minutes per page (showing heartbeat per scene per visitor). This data can be used as the basis for various pivot tables and can be transformed and displayed according to your needs. Additionally, we can provide this data via an API (push or pull), which may require a separate discussion.

Analytics

GDPR and security

 

Our platform integrates with Matomo Analytics, a powerful web analytics solution that prioritises data protection and customer privacy. Unlike other analytics tools, Matomo ensures that you maintain complete control over your data, offering a robust alternative to Google Analytics. By using Matomo, data ownership can be secured, allowing you to gain valuable insights into user behaviour while safeguarding your users' privacy. This integration helps us analyse platform performance and user interactions without compromising the confidentiality of user data. 

CRM-integration & UTM-support

Admin view of how to control UTM parametres in the Virtual Hive platform

Our platform integrates seamlessly with leading CRM systems like Microsoft Dynamics and Salesforce. These integrations are included in the price, providing comprehensive customer management capabilities at no extra cost. By connecting with your CRM, you can efficiently track customer interactions, sales pipelines, and support tickets. To accommodate the specific data output needs from Virtual Hive, we offer personalised setup assistance. This ensures a smooth and effective integration, maximising the value of your customer data and optimising your business processes.

UTM parameters (utm_source, utm_medium, utm_campaign, utm_term, utm_content) track the effectiveness of online marketing campaigns. When added to a URL, these parameters are captured by the Virtual Hive platform during the registration process. For example, clicking on https://producttour.virtualhive.live?utm_campaign=linkedin&utm_medium=banner and completing registration saves the UTM parameters (campaign=linkedin, medium=banner) with the user's information. You can read more about this here.

Simple Registration
CSV Export to CRMs
UTM-support
Data Dashboard
Data Scheduler
Custom Visitor Fields
Streamline and Customise

Flexible Scheduling
& Tailored Registration

Leverage flexible scheduling, tailor registration forms, push data to existing registration systems, and categorise content based on attendee parameters

Tailored registration for with UTM parametres and possibility for integration to existing CRM systems
Strong API

Capturing and Synchronising Attendee Information

"The power of this API integration has truly transformed the way we leverage attendee data, enabling us to deliver exceptional experiences and drive meaningful business outcomes."

Christian Søhoel, CTO at Virtual Hive
Christian SøhoelCTO, Virtual Hive
An Event Combo

Secure the Essential Data You Need

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Harness the Power of Insights

Empower Decision-Making with Data

Many corporate meetings lack tools for improvement. This platform offers robust data to track engagement and analyse attendee behaviour, helping administrators enhance future meetings with actionable insights.

 

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